Using Sender Management

A sender email is seen as the From information in your users' inbox. It includes the name and the email address you define. Therefore, we highly suggest you to use your brand name since your user name and email address will be displayed when your users receive an email from you and you would not want them to be dismissed. By setting up the sender email address, you do not need to type it over and over again when you need it in your Email and Architect campaigns.

How to Add Sender Email Address

1. To add a Sender Email address, navigate to Components > Sender Management.

2. Click on the Create button to add an address.

3. Enter the Sender name and email address and click Add Senderbutton. To add an email address, type the username, and pick the domain from the dropdown. 

You can add the same email address with different names but you cannot add the same name and email address couple again. 

How to Set a Default Sender Address

You can see the Default option as a radio button on the listing page and you can select your default email address by clicking on it. Also, you can use this address as Reply to emails on the Design Step of Email Campaigns. 

How to Delete a Sender Address

You can also delete a sender by clicking the Delete button against the each address. When you try to delete sender information, if sender information is used in Email or Architect in an active or sunset status, you cannot delete it. You cannot delete the default sender information as well.

When the address is deleted, you receive an email about the result.