Eddy AI, facilitating knowledge discovery through conversational intelligence
User Guide
Learn how to use the Insider products to create more impactful experiences for your customers.
Developer Guide
Learn how to integrate and activate your application or website with the Insider SDK.
API Reference
Learn all about Insider APIs which you can call to create, delete, update, and read data on Insider's end.
External Platform Integrations
Leverage partnerships with some of the world’s leading technology companies to easily implement Insider.
Popular Topics
Sirius AI Features ★
Sirius AI is Insider's AI suite that combines our brand-new Generative AI capabilities and existing AI capabilities supporting end-to-end CX automation.
Registering Inone Panel
Complete your subscription and set a password to start using your Inone panel. To start with, you will receive an invitation email to register.
Insider Tag Integration
Keep track of user behavior on your website, and understand their actions such as purchase and visit history including the items/content they visit, purchase or abandon.
Avoiding Email Clipping by Gmail
After launching an email campaign, you may sometimes observe that the full length of the email message is not available in your Gmail inbox, but it is clipped.
Introduction to Web Push
Web push notifications are actionable messages sent to a visitor’s device from a website, via a browser. They are contextual, timely and personalized, and best used to engage.
Email Analytics Page
Email analytics provide the analytics of all your email campaigns. You can reach this dashboard through Experience > Message > Email > Analytics.
Export Raw User Data
This API prepares the raw user data, exports it into Insider's AWS S3 Bucket and returns a link to your webhook endpoint as a response.
User Management
User Management enables you to assign roles to your team members. These roles define what your team members are authorized to do on your account.
Upsert User Data API
Upsert User Data API enables you to send attributes and events of your users to Insider. It enables you to insert and update user data whenever you need it.