Use Cases for WhatsApp

Using WhatsApp, you can have an in-the-moment connection with your users with personalized and interactive content. It enables you to:

• Convert your subscribers to users
• Engage post purchase
• Nurture existing customers
• Delight VIP users
• Influence abandoners

Convert Subscribers to Users

• Make your new users excited about travel packages.
• Influence your subscribers to book a reservation at a discounted price.
• Promote your best-selling products to your subscribers.
• Welcome your subscribers in real-time after they opt in.
• Encourage your users to make their first purchase.
• Provide a delightful onboarding experience.
• Push your users to commit to a long-term subscription.
• Share exciting content to delight your users.
• Increase conversion by providing free or sample products to users.
• Welcome users and offer them coupon codes for the first time purchase.
• Notify your subscribers about their activation status.

Engage Post Purchase 

• Send a customized booking confirmation in real time.
• Engage post-purchase with a feedback survey.
• Learn about your customers' experience by sharing a survey.
• Send real-time order confirmation messages.
• Send real-time payment confirmation notifications.
• Notify your customers about the shipping status.

Nurture Existing Customers

• Excite your customers with upcoming travel packages.
• Increase AOV with personalized holiday promotions.
• Excite your customers about a clearance sale.
• Drive repeat purchase with a replenishment trigger.
• Send seasonal promotions to segmented users.
• Launch your products using a tailored message.
• Influence your users to subscribe to a higher plan.
• Keep your audience hooked to what's coming up next.
• Send a personalized birthday wish to VIP customers.
• Send an anniversary wish with a promotion.
• Remind your customers about an upcoming event.

Delight VIP Users

• Reward your VIP users with exclusive deals for their favorite products.
• Delight your VIP customers with a sneak peek of your launches.
• Celebrate your loyal customers with special discounts.
• Reward your VIP customers who joined the community.
• Pamper your long time customers with exclusive campaigns.
• Excite loyal customers by giving them early access.
• Invite loyal customers to your exclusive community.

Influence Abandoners

• Recover lost revenue with timely cart reminders.
• Offer discounts to convert browse abandoners.
• Bring back your inactive users with tailored promotions.
• Send contextual cart reminder messages.
• Influence browse abandoners to come back.
• Re-engage with your inactive users and collect feedback.