Unsubscribe WhatsApp Users from Database
  • 07 Aug 2023
  • 1 Minute to read

    Unsubscribe WhatsApp Users from Database


      Article Summary

      Overview

      This API enables you to unsubscribe users from Insider's WhatsApp platform. 

      Endpoint and Headers

      POST https://contact.useinsider.com/whatsapp/v1/unsubscribe

      Headers

      HeaderSample ValueDescription
      X-PARTNER-NAMEmybrandThis is your partner name. Navigate to Inone > Inone Settings > Account Preferences to copy your partner name. The partner name should be lowercase.
      X-REQUEST-TOKEN1a2b3c4e5d6fThis key is required to authorize your request. Refer to API Authentication Tokens to generate your Global Unsubscribe token.
      Content-Typeapplication/jsonThis header specifies the media type of the resource.

      Body Parameters

      ParameterDescriptionData TypeRequired
      phone_numberUser's phone number in E.164 format (e.g. +6598765432)StringYes

      Sample Example

      Sample Request

      Every request made to the request endpoint requires a request body formatted in JSON and containing your phone number’s content and metadata. This includes the subscriber’s phone number.

      curl --location --request POST 'https://contact.useinsider.com/whatsapp/v1/unsubscribe' \
      --header 'Content-Type: application/json' \
      --header 'X-PARTNER-NAME: mybrand' \
      --header 'X-REQUEST-TOKEN: a1b2c3d4e5f6' \
      --data-raw '{
          "phone_number": "+905012345678"
      }'

      Sample Responses

      200 OK

      {
        "statusMessage": "OK"
      }

      400 Bad Request

      {
        "statusMessage": "Bad request"
      }

      401 Unauthorized

      {
        "statusMessage": "Unauthorized"
      }

      Limitations

      • All functions must be executed with a simple HTTPS POST request.
      • Only global unsubscribers can be sent via this API. No data can be retrieved.
      • The API Key should be provided as the authorization key on the request header. If the key is incorrect, the operation will not be executed and an authorization error will return in the response.
      • The value of X-PARTNER-NAME header should be lowercase.

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