FAQ for Social Proof

How @dailyView work? What are the restrictions of daily time, and hours? 

It shows that how many users look at the current product. Every log will be deleted after 24 hours. If any unique visitor visits it, the counter will increase. Every user's log will be out of counting after 24 hours at every hour beginning. The oldest data is kept for 24 hours then will be deleted.

Can I use social proof in the notification center?

Notification Center and Social Proof templates are totally different templates. Therefore, you cannot use Social Proof in the Notification Center.

How to manipulate dynamic attributes, how flexible is this? What are the limitations?

You can generate numbers for dynamic attributes within the range you want. Also adding and multiply on the original number. 

Can I use user attributes on the Social Proof template?

Mostly these are addressed Birthdate, Email, Family Name, Gender, Locale, Timezone. And it's not GDPR Compliant.

I see differences between Insider's data and Google Analytics when I compare page visits. How can I handle this?

Data is stored for only 12 hours. Therefore, you should not expect to see real data until 12 hours passes. If you try to compare numbers with GA, you can only do it for 12-hour periods. Otherwise, you will always see discrepancy.

If I use two different variations with two different variables, which data will be available for Control Group?

When you create a campaign with Control Group, both Control Group and Variant A will send request to our Social Proof system. That is why you should see the sum of both on Variation A. If you create 2 variations with different dynamic variables like; daily purchase on Variant A, daily view on Variant B, Control Group will only send logs according to rules of Variant A. So, if there is no data for daily purchase on a product even though there are views on it, Control Group will only work if Variant A conditions are met.

What is the interval of @dailyPurchase in Social Proof?

It is 24 hours.

Can I add GIF to my Social Proof campaign?

Yes, you can. You can upload a GIF to the Image Library as long as its size is lower than 500 KB, and use it in your campaign.