Introduction to WhatsApp

WhatsApp allows medium and large businesses to connect with customers across the world. Using WhatsApp for your business messaging opens the door for better communication – leading to better customer engagement, increased trust, and long-term customer relationships:

• Reach out users on WhatsApp with transactional messages such as boarding passes, flight tickets, order receipts, event tickets and more.
• Incorporate user opt-in for WhatsApp messages with our pre-built template on your website.
• Track your WhatsApp campaign performance metrics: Opt-in, Sent and Clicked.

Insider provides an end-to-end solution for you to let you engage with your users over WhatsApp. Our solution includes all of the following:

• WhatsApp Business API Account Creation
• Message Template Creation
• Subscriber Base Creation
• Subscriber Analytics
• Campaign Analytics