SMS: CSV Upload via Saved Segments
- 24 Oct 2023
- 1 Minute to read
SMS: CSV Upload via Saved Segments
- Updated on 24 Oct 2023
- 1 Minute to read
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You can upload your subscribers that you have collected through your CRM, online or offline channels via a CSV file through Audience > Segments > Saved Segments > Static Segments.
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Uploading users (leads) to Insider's InOne panel without collecting their consent might cause legal sanctions and economic penalties for brands.
1. Click the Create button on the listing page. Name your segment, select Static Segment and click the Next button to proceed.
2. You need to mark the "Authorized to process the uploaded users' data." checkbox to upload CSV. If your CSV file does not have a header row, then you can mark the respective checkbox as well..png)
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Phone number should be in the “+0101234567890” E.164 format starting with country code (e.g. +65). SMS opt-in should be TRUE as value.
If you want to segment your users based on the language, you need to add language attribute too. Language attribute value should be in the “en_US” format. If you are not going to add language attribute, please select “All languages” in Segments step to target all your users.
3. The system automatically detects related fields. If not, you can further complete them as below:
4. After uploading the contacts, you can reach your subscriber base.
5. Select the language of the targeted users. If you do not add any language attribute to your CSV file, then select “All languages” option to target all of your users.
6. Then, you need to choose Static Segments and select the previously created segment name when creating your campaign.
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If you do not add the language attribute to your CSV file, you can select the "All Languages" option to target all of your users.
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