Carousel App Push
  • 04 Apr 2024
  • 3 Minutes to read

    Carousel App Push


      Article Summary

      Requirements

      To start using the carousel push, you need to complete the following requirements.

      • Integrate basic SDK version for Android
      • Complete the Advanced Push Notification integration steps for iOS

      Use Cases

      To get a better understanding of how and when to use carousel app pushes, refer to Use Cases for Carousel App Push.


      A carousel push enables you to offer multiple items in one single push notification. You can create instant campaigns without any automation.

      You should complete the following steps to launch a campaign with the carousel push:

      • Create a campaign
      • Test your campaign
      • Choose a target segment
      • Edit campaign options
      • Review and launch

      1. Create a campaign

      You can watch the following video, or follow steps listed below the video.

      1. Navigate to Experience > Message > App Push.

      2. Click the Create button to start creating your campaign.

      3. Select the Carousel push and click the Create button.

      A carousel push consists of two main elements:

      • Placeholder: How users will see the notification on the lock screen (Android) and iOS notification drawer
      • Carousel: Where you display all the images and texts for the items when users expand the notification

      4. To edit the placeholder, enter your title and message.

      With the +Add Attribute button right below the input areas, you can use the custom user attributes to personalize your message content for each user. You can insert the selected attribute where your typing cursor is.

      Your title goes here
      Attributes also need a fallback value in case if some users in the segment do not have a value for the respective attribute. For example, a user may not be logged in in the app, and the name attribute for that user may not be available at that time.

      Click the emoji button against the Title and Message input areas to add emojis.

      If you want to be inspired or need assistance when creating your message content, you can always use the Generate Text option.

      To use an AI-generated text:

      1. Click the Generate Text button to see the side modal.
      2. Enter a prompt you want to generate the text about.
      3. The language option will be the default selected language of your panel.
      4. Select your industry and use case to define the context for the text to be generated.
      5. Click the Generate Copy button.

      If you want to include emojis in your copy, you can check the "Include Emojis" box.

      Your title goes here
      This option indicates that the AI can generate copies with emojis. However, not all options might include emojis.


      The modal displays 5 suggestions. To see more, you can click the Generate More Suggestions button.

      To use any suggestion, you can select it and click the Apply button, or copy it via the Copy button against the suggestion you want to use.

      Once you click the Apply button, the copy will be added to the respective field.

      5. To add a deep link to your message, select one of the deep link types to enter your key and value. Read more on deep links.

      Your title goes here
      You can also use attributes as the deep link value. This means that the deep link value will change for all users who have that value and each user will be redirected to a personalized page (e.g. last visited product).

      6. Add up to 6 product images. A carousel push requires minimum 3 products. To change the order of the products, you can drag and drop the product images.

      You can upload images with a 1:1 aspect ratio, like 600x600 pixel. The uploaded image must not be larger than 2048x2048 pixels and 1MB


      Each image requires a title and description. You can also add a deep link to each product to redirect users when they tap on the image.

      Your title goes here
      If the image upload does not match the recommended aspect ratio, our SDK will position it as centered and fit into the image area. Depending on the image’s aspect ratio, some areas of the image will be empty

      2. Test Your Campaign

      Once you prepare your push notification, you can test it. Refer to Testing an app push to see how to test your campaign.

      3. Choose a Target Segment

      To select the group of users to send your push notification to, refer to Chose a target segment to see the steps that you should complete.

      4. Edit Campaign Options

      To configure the details of your push notification (e.g. delivery time, campaign goals, etc.), refer to Edit campaign options.

      5. Review and Launch

      To confirm the details of your campaign, refer to Review and Launch.


      6. See Results

      Go to the Results page to view the analytics of your campaign.


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