Journey Activation Statuses & Time
- 14 Feb 2024
- 3 Minutes to read
Journey Activation Statuses & Time
- Updated on 14 Feb 2024
- 3 Minutes to read
Article Summary
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You can select on which status you want to launch your journey. The following status options define if your journey is visible to the eligible users or not.
Active
Active means that your journey is live and eligible users can enter this journey. The journey can track all the progress, users' actions. Also the statistics are populated. On your listing page, you will see this journey with a green Active label.
Test
Test means that your journey is on a test mode. You can always change your journey status to Test. In this case, your journey will act as an active journey, but only the users who try the test function can enter this journey to test it. The test function can vary based on your starter element in this journey. On your listing page, you will see this journey with an orange Test label.
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Read more on Journey Test.
Dry Run
Dry run is a simulation that enables you to see what would happen if you launched the journey. It is one of the test options before launching your journey. On Dry Run status, real users enter the journey by meeting the starter rule or condition, yet no user receives a message from the channels or no action is taken on any user. This option helps you see how many users enter the journey, how users are distributed on the flow and elements. Also, you can interpret how many users are reachable on a particular channel. Dry run allows you to reshape and redesign your journey before launching it for all users.
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Journeys that are launched on Dry Run status are automatically stopped after 2 days and saved as passive. You can still see the results after 2 days.
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Once you change the status of a journey that is on dry run status to active, you cannot change it to dry run again.
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If your journey has a "check interaction" element, you cannot use the dry run status since users cannot receive any messages or take any action.
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Wait for event and wait for attribute elements will have a time-out duration of 0, which means that any user coming to this step will immediately move on to the next element without waiting for the event or attribute.
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Analytics pages and Track Users are not available on Dry Run status.
On your listing page, you will see this journey with a blue Dry Run label.
Passive
Passive represents two cases. Either this journey is stopped on purpose, or it's ended due to its pre-configured end date and time. No user can enter this journey anymore.
Users who are in the journey flow are automatically dropped from the journey, and cannot resume the flow even if you re-activate your journey. Also, you can see the statistics of this journey when it is passive.
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You cannot select passive status when you are launching your journey for the first time.
On your listing page, you will see this journey with a red Passive label. 
Sunset
Sunset means that you're closing the entrance gate to the journey. On this status, no new user can enter the journey. Users who are already in the journey can proceed on the journey flow. On your listing page, you will see this journey with a purple Sunset label.
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You can change only your active journeys to sunset.
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The journeys launched on the Sunset status are automatically stopped after 6 months, and saved as passive.
Draft
Draft is the default status that is initially assigned when you create a new journey. It means the journey is on the designing process. All the edits and changes are automatically saved when the journey is on draft. You cannot launch your journeys when they are a draft . On your listing page, you will see this journey with a grey Draft label.
See what status you can apply to a journey when it is on a specific status.
| Current status | To be |
|---|---|
| Draft | Test, Dry Run, Active |
| Test | Dry Run, Active, Passive |
| Dry Run | Active, Test, Passive |
| Active | Test, Passive, Sunset |
| Sunset | Active, Test, Passive |
| Passive | Active, Test |
Activation Time
You can define what date and time the journey starts to run and end.
If your journey doesn't need to stop like a non-stop journey such as a cart abandonment journey, you can select the “Never Ends” option to not stop your journey on a specific date and time.
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Start-End Date and Time are set based on your local timezone.
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Never Ends option is not applicable for Dry Run or Sunset journeys. You can select the end date as 2 days ahead at most for the Dry Run status while you can select it as 185 days ahead at most for the Sunset status.
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