Data Governance

GDPR aims to prevent personally identifiable information (PII) from being collected without users' consent, which requires you to specifically get users' consent before collecting any data in most countries. If a user no longer wishes to receive messages from your end, they can decide to unsubscribe from your messaging channels.

The APIs listed below can enable you to unsubscribe your users, set data processing consent or delete user data:

• Unsubscribe email users from database
• Unsubscribe SMS users from database
• Unsubscribe WhatsApp users from database
• Set data processing consent for app users
• Delete user data

The APIs listed below can enable you set an unreachable phone number or email status as reachable:

• Resubscribe email users
• Resubscribe SMS users
• Resubscribe WhatsApp users